Return Policy:

At Classic Vapers, we want to prioritize your satisfaction and ensure a secure purchase process. We understand that sometimes returns are necessary, and we aim to make this process as straightforward and convenient as possible while protecting the interests of both parties involved. Please take a moment to familiarize yourself with our return policy below:

1. Eligibility for Returns:
We accept returns for eligible products within [number of days] days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and accompanied by proof of purchase (order number or receipt).

2. Exclusions:
Certain products are exempt from being returned, including opened e-liquids, cartridges, coils, and disposables for health and safety reasons. Please contact our customer support team if you have any concerns about specific products.

3. Return Process:
To initiate a return, please follow these steps:
a. Contact our customer support team within [number of days] days of receiving the product(s). Provide them with your order details and reason for the return.
b. Our support team will guide you through the necessary steps, including providing a return shipping label (if applicable).
c. Carefully package the item(s), ensuring they are well-protected to prevent damage during transit.
d. Send the return package using a reliable and trackable shipping method. The return shipping costs may be borne by the customer unless the return is due to an error on our part.

4. Refund or Exchange:
Upon receiving and inspecting the returned item(s), we will notify you of the approval or rejection of your refund or exchange. If approved, we will proceed with the preferred option:
a. Refund: The refund will be issued to the original payment method used for the purchase, and may take [timeframe] to process depending on your financial institution.
b. Exchange: If you prefer to exchange the item for another product, we will guide you through the available options and any price differences, if applicable.

5. Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please notify our customer support team immediately within [number of days]. We will resolve the issue promptly by either sending a replacement or providing a refund.

6. Customer Responsibilities:
To ensure a successful return, please adhere to the following:
a. Carefully review the product’s description, specifications, and compatibility before making a purchase.
b. Use and handle the product(s) in accordance with the manufacturer’s instructions.
c. Retain proof of purchase (order number, receipt) for efficient processing of returns.

We value our customers and strive to provide exceptional service along with top-quality products. If you have any questions or concerns regarding our return policy, please don’t hesitate to reach out to our friendly support team.

Please note that this return policy is subject to change, and any updates will be posted on our website.